Employer:company
Position:Front of House Manager
Salary: £31,300.00 per year
Job Types: Full-time, permanent
Work location:Cardiff, Wales
FULL JOB DESCRIPTION
Our client operates a quality Holiday Resort in South Wales and are currently recruiting for an experienced Front Of House Manager.
The Front of House Manager is responsible for assisting the owners in the day to day management of the front of house staff including waiting / bar staff, reception staff and to work closely with all departmental managers to provide a seamless experience for all guests.
As the ambassador for the Park you will ensure all guests receive a warm welcome and that all staff provide timely and accurate customer service, whilst creating a stimulating, positive and energetic working atmosphere. The role is hands-on and you will be required to assist staff at peak times to undertake any operational duty which might be reasonably required to ensure customer expectations are met.
Main Duties:
● To assist the owners with the day to day management off front of house staff, waiting /bar staff and reception staff.
● Liaise with all departmental managers to provide a seamless experience for all guests.
● Provide excellent customer service to guests and excellent leadership to employees
● Ensure all decisions are made in the best interest of the hotel and owners.
● Ensure understanding, awareness and compliance with all the Bear’s security, stock control and loss prevention.
● Troubleshoot emergencies and make personal recommendations based on knowledge and experience to improve products and service
● Remain receptive to innovative ideas and pursue them in a positive manner Participate in staff meetings.
Accommodation Provided
Immigration services provided by Ancer Recruitment
Please contact our team for more information.
Ability to commute/relocate:
● Cardiff: reliably commute or plan to relocate before starting work (required)
Work Location:in person
APPLICATION PROCESS
If you’re interested in this role, check out more information on the OFFICIAL WEBSITE HERE and apply now!!