Employer: Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
Position: Senior Network Analyst
Salary: £47,810 – £54,710 per annum,
Job Type: Full-time, Part-time, Permanent
FULL JOB DESCRIPTION
overview
The post holder will be responsible for assisting in the development, implementation and support of the Trusts IT orientated project within the IT Services Department, based at Leigh Infirmary.
The Senior Network Analyst is responsible for maintaining and improving the network infrastructure of the Trust. They will ensure the stability and integrity of in-house voice, data, video, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organisation. The post holder will also be required to problem manage issue that arise due to the deployment of new technology before its handed over to BAU.
To undertake this post, you must be able to drive and have access to a vehicle – please reference this in your supporting statement. Should you not meet this requirement due to a disability, you are of course able to apply and a discussion regarding whether reasonable adjustments could be made to the role would take place before any offer is confirmed.
This is a permanent full time post (37.5 hours) across Monday to Friday (0830-1630 with an on-call rota).
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Undertakes & analyses site surveys reports and develops specifications of requirements and plans for installation and commissioning of hardware and software.
Analyse, monitor and reviews performance, throughput, availability and exceptional incidents and proposes and implements consequent improvements
Reviews network topology configuration, assessing effectiveness, and if applicable advises the Technical Support Manager on the optimum configuration.
Selects appropriate procedures and tools and carries out specialist tasks associated with the planning, installation, upgrade, operation, control and maintenance of the Trusts computer data network
Working for our organisation
Choose Well – Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Detailed job description and main responsibilities
Duties and Responsibilities
Key results from the job holder
- Undertakes & analyses site surveys reports and develops specifications of requirements and plans for installation and commissioning of hardware and software
- Analyse, monitor and reviews performance, throughput, availability and exceptional incidents and proposes and implements consequent improvements
- Reviews network topology configuration, assessing effectiveness, and if applicable advises the Technical Support Manager on the optimum configuration
- Selects appropriate procedures and tools and carries out specialist tasks associated with the planning, installation, upgrade, operation, control and maintenance of the Trusts computer data network
Planning and Organisational Duties
- Advises & assists the Service Delivery Manager in the planning, design & development of Trust computer data network installations to meet the requirements of data network projects, recommending network devices, protocols & media type
- Work closely with the Telecom Manager to ensure that converged architecture is fully maintained and support
- Manage the availability & delivery of the IT services data network to the Trusts 4000+ users/staff spread over a wide geographical area, adhering to Service Level Agreements.
- Investigates diagnoses and rectifies complex network problems, working with other team members, department managers, users, suppliers and other Trusts IT Departments.
- Assist the Systems Development Manager with the planning and implementation of the departments Disaster Recovery Policy
- Deal with frequent interruptions to respond to requests for assistance and / or a decision, returning to original duty and being able to continue effectively
- Provides technical/skills assistance during the planning and development of new working areas throughout the Trust
- Determine network architecture, topology & media type appropriate for the installation of new technologies throughout the trust.
- Continually developing sufficient business skills in order to play an active part in the wider policy making and overall management of IM&T within the Trust
- Evaluates and produces reports on new and emerging products and technologies that may be of use to the IT Services Department
- Keep data network skills & knowledge up to date through appropriate training courses.
Communications and Key Working Relationships
- Liaises with external suppliers during the installation of new network cabling infrastructure
- Responsible for maintaining the trust data network security, by administration of the Trusts Firewall, newly adapted Cisco Remote Access Solution & inter-site switch port access.
- Compliance with all IT Services Policies and Procedures, especially those covering IM&T Security which includes Internet Access, Email etc
- Monitor and produce Network quality measurements to support the service delivery of the IM&T team
Responsibility for Finance
- Ensures assigned resources (staff, equipment etc) are properly utilised and accounted for and that up to date information on usage/status is maintained
Responsibility for Human Resources
- Manages the Network Analyst on a day to day basis and deals with all HR issues that may arise including appraisals, IPR, discipline, sickness & absence etc.
- Deputise in the absence of the technical support manager for any network project meetings & enquiries.
Responsibility for Teaching
- Develop and maintain status as a IT professional
- Train, coach and mentor team members including training them in how to do on the job coaching, document procedures for configuring new devices.
- Maintain compliance with mandatory training policy
- Actively participate in Performance Development Reviews
- Contribute to the training of new members of the Team as appropriate
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Recruitment Information for Candidates
Our Trust prefers candidates to submit applications online. Please contact the Recruitment Team on 01942 244000 if you have difficulty applying online.
The Trust reserves the right to close adverts earlier than the stated closing date if there is a high volume of applications.
We endeavour to inform all applicants of the outcome of their application by email or SMS text message.
Guidance on Completing Your Application
Applications are scored against the person specification, therefore we recommend that you use the supporting information section of your application form to demonstrate how you meet the essential and desirable criteria for the role, providing illustrative examples where possible.
On-Call
Please note that some roles may require you to participate in an on-call rota, if the role is predominantly operational.
Continuous Service
WWL has signed up to the Greater Manchester Continuous Service Commitment. and will recognise your continuous or ‘unbroken’ service in any Greater Manchester Local Authority or NHS organisation, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority; giving you access to our service-related benefits.
APPLICATION PROCESS
If you’re interested in this role, CLICK HERE and apply now!