Virtual Personal Assistant 

Employer: Comxo

Position: Virtual Personal Assistant
Salary: From £26,210 per year + £1,500 Out of Hours allowance
Job Type: Full-time (40 hours)
Work location: Datchet, Remote/virtual

FULL JOB DESCRIPTION

ComXo, the UK’s leading global switchboard support provider, seeks Virtual Personal Assistants to manage high-volume inbound calls and emails from a virtual switchboard environment. Working flexible afternoon/evening shifts, you will professionally navigate callers, handle enquiries and represent clients according to their 4P’s values (Politeness, Professionalism, Personality, Proficiency). This role requires composure under pressure, excellent telephone manner and the ability to multi-task in a fast-paced contact centre environment.

Your Responsibilities include:

• Greeting and navigating inbound calls using a bespoke system to direct callers to correct departments/individuals.

• Responding to inbound emails professionally in line with customer requirements.

• Handling enquiries and requests according to client protocols while maintaining the 4P’s values.

• Speaking clearly, politely and confidently, often managing multiple calls simultaneously.

Work Schedule

40 hours across flexible 9-hour shifts between 11:00am–11:00pm, Monday to Sunday. Initial 3-month training: 9am–5pm Monday–Friday (full commitment required). Post-training: afternoon/evening focus.

You Will Have

• Polite, professional telephone manner with confidence handling high-volume calls under pressure.

• Strong written English skills for email responses and clear communication.

• Ability to multi-task (managing multiple calls) while maintaining composure and accuracy.

Requirements

• UK resident only 

• Educated to A-level or equivalent (NVQ Customer Service advantageous).

• Full availability for 3-month training (9am–5pm Mon–Fri).

• Proficient in Microsoft Office (Word, Outlook, Excel).

• Experience in switchboard, telephone reception, customer service, hospitality or legal sectors.

Benefits

• Competitive £26,210 starting salary + £1,500 Out of Hours allowance.

• Company pension, free on-site parking, additional holiday allowance yearly.

• Extensive training, career opportunities, social/wellbeing events, employee referral programme.

• Flexible schedule post-training.

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Application Process

if you’re interested in this role, check out more information on the OFFICAL WEBSITE HERE and apply now.