Position: Customer Support Representative (Technical Support)
Salary Pay: ₦300,000 – ₦350,000 a month
Job Type: Full-time
Work Location: Remote
FULL JOB DESCRIPTION
About Alpha CX:
At Alpha CX, we are a leader in providing world-class customer service solutions across industries. Our mission is to create innovative, efficient, and customer-centric solutions that elevate the customer experience. We believe in collaboration, professionalism, and empowering our team members to thrive and grow within a supportive and dynamic work environment. For more about us, visit our LinkedIn Profile https://www.linkedin.com/company/alphacxnet/?
Job Responsibilities:
Provide customer support via phone, email, and live chat.
Resolve customer inquiries and technical issues effectively and promptly.
Maintain accurate customer records while ensuring confidentiality.
Collaborate with internal teams to improve service delivery and the customer journey.
Follow company guidelines to ensure high-quality support and service.
Why Join Alpha CX?:
Competitive Salary based on experience.
Fully Remote Role – Work from the comfort of your home.
Flexible Work Hours to balance work and personal life.
Professional Growth opportunities.
Supportive Team Culture that values innovation and collaboration.
Requirements:
Customer service experience is a must.
Technical support experience is a must.
An excellent English-speaking accent is mandatory.
IT or Computer Science background is a plus, but not required.
Application Process
If you are interested in this job role, check out more information on the Official website and apply now!