FULL JOB DESCRIPTION
Employer:SA Distro Ltd
Position:Business Manager
Salary:£42,000 – £48,000 per annum
Job Type: Full time
Work location:Manchester, England
About the Company
We are a rapidly expanding retail and wholesale business based in Manchester, specializing in premium vape-related products and accessories. As our market share grows across both B2C (retail) and B2B (wholesale) channels, we are scaling our operations and looking for a highly capable, long-term Business & Retail Manager to lead our day-to-day operations, drive profitability, and support our continued expansion.
Role Overview
The Business & Retail Manager will be the operational anchor of our Manchester headquarters, overseeing both the consumer-facing retail operations and the high-volume wholesale distribution. We are seeking an experienced management professional who can optimize supply chains, manage financial performance, lead a growing team, and build lasting relationships with wholesale clients. This is a critical leadership role designed for an individual seeking a long-term career commitment with a growing enterprise.
Key Responsibilities
Business & Operations Management
- Oversee the daily operations of both the retail storefront(s) and the wholesale distribution center to ensure seamless commercial performance.
- Develop and implement standard operating procedures (SOPs) to scale operations efficiently as the business expands.
- Monitor inventory levels, forecast demand, and coordinate with suppliers to ensure optimal stock availability without over-leveraging capital.
- Ensure full compliance with UK regulations regarding the sale, storage, and distribution of vape products.
Financial & Commercial Performance
- Take ownership of branch and wholesale P&L (Profit and Loss), controlling operational costs, and driving revenue growth.
- Analyze sales data and market trends to identify new business opportunities, set pricing strategies, and optimize profit margins.
- Prepare regular management reports detailing sales performance, inventory turnover, and financial forecasting for the directorship.
Sales & Wholesale Relationship Management
- Act as the primary point of contact for key wholesale accounts, negotiating contracts, and ensuring excellent B2B client retention.
- Develop strategies to increase the wholesale client base while maximizing the average transaction value in the retail sector.
- Resolve escalated customer or client queries effectively to maintain the company’s strong reputation.
Team Leadership & Development
- Recruit, train, and mentor retail staff and warehouse operatives, fostering a high-performance and commercially aware culture.
- Conduct regular performance reviews, manage staff rotas, and ensure payroll inputs are accurate.
- Champion a safe, inclusive, and motivated workplace environment.
Candidate Requirements
- Experience: Proven track record in a Business Manager, Retail Manager, or Operations Manager role, ideally within the FMCG, retail, or wholesale sectors.
- Commercial Acumen: Strong financial literacy with experience managing budgets, P&L, and inventory forecasting.
- Leadership: Demonstrated ability to manage, train, and motivate a diverse team.
- Commitment: We are specifically looking for a candidate seeking a long-term, stable role to grow alongside the business.
- Skills: Highly organized, detail-oriented, and proficient in modern retail POS systems, inventory management software, and MS Office/Excel.
- Industry Knowledge: Experience in the vape or e-cigarette industry is highly advantageous but not strictly required for the right candidate with strong transferable skills.
What We Offer
- Competitive Base Salary: £42,000 – £48,000 per annum, reflecting your expertise and experience.
- Visa Sponsorship: Full Tier 2 / Skilled Worker Visa sponsorship is available for the successful candidate.
- Generous Leave: 28 days of paid annual leave (inclusive of UK Bank Holidays).
- Career Growth: A pivotal role in a growing company with direct influence over business strategy and executive operations.
- Staff Discounts: Generous internal allowances and discounts on company products.
Benefits:
- Casual dress
- On-site parking
- UK visa sponsorship
Work Location: In person
