Relief Residential Support Worker – Children’s Home

 FULL JOB DESCRIPTION

Employer:Silver Lining Care Ltd

Position:Relief Residential Support Worker

 Salary: £13.45 per hour

Job Type:Part time full time 

Work location:Ystradgynlais, Wales

Flexible relief shifts · 12-hour days or waking nights · £13.45/hr
Pick up 4 or more shifts a month around your other commitments. No experience needed. Full paid training. Full UK driving licence required.

Silver Lining Care is an independent, CIW-regulated provider with three small children’s homes, in Ystradgynlais, Coelbren and Gwaun-Cae-Gurwen. We care for children and young people aged 5–18. Many have experienced trauma or several moves between placements, or have neurodivergent or communication needs, such as autism, global developmental delay or communication difficulties. What they need most is calm, consistent adults who do what they say they’ll do.

Our relief team, sometimes called a bank team, covers holidays, sickness and extra shifts across all three homes. This isn’t agency work. You’ll be part of our team, paid directly by us, and you’ll work regularly with the same young people and staff so they can get to know and trust you. We’ll place you where you’re best suited, based on need, matching with the young people, and your experience, training and location.

It suits people who have another job or are studying, parents who want work around family life, people from care, health or emergency services who want to keep their hand in, and anyone who wants to try children’s residential care before committing to a permanent role.

You don’t need care experience. People who have worked in emergency services, health, education, youth work or the justice system often do well here. What matters is staying calm under pressure, keeping your word, and holding kind, consistent boundaries.

The shifts

• 12-hour shifts: days 8am–8pm, waking nights 8pm–8am. Everyone arrives 15 minutes before their shift for handover, so you start every shift fully briefed.
• A minimum of 4 shifts a month, including some weekends. Beyond that, you choose how much you work.
• 4–6 shifts a month earns about £645–£970
• Shifts across Ystradgynlais, Coelbren and Gwaun-Cae-Gurwen

Pay and benefits

• £13.45/hr from your first shift
• Fully funded All Wales Induction Framework (AWIF) and Level 3 Health and Social Care (Children and Young People) qualification
• Specialist training from our own training company: BTEC Level 2 Physical Intervention and safeguarding up to Level 3
• We pay for your DBS, Social Care Wales registration and all required training
• Full induction, mentoring, and regular supervision and reflective-practice sessions
• Company pension, cycle-to-work scheme, discounted meals, staff events, wellbeing programme, free parking
• Eligible for a Blue Light Card, with discounts at hundreds of retailers
• A route into permanent roles. Many of our permanent staff started on our relief team, and as a growing company we’re creating more opportunities to progress.

What you’ll do

• Build trusting relationships using PACE (playfulness, acceptance, curiosity, empathy)
• Run everyday life: routines, school, appointments and activities
• Help young people through distress and keep them safe, including from exploitation, self-harm and going missing
• Follow each child’s care plan and keep clear, accurate records
• Work alongside families, social workers, CAMHS and schools
• Use physical intervention only as a last resort, and only after full training

Essential

• Full UK driving licence and reliable transport to any of our three homes (Ystradgynlais, Coelbren and Gwaun-Cae-Gurwen) for handover before 8am and 8pm shifts
• Right to work in the UK. We can’t offer visa sponsorship.
• Available for at least 4 shifts a month across days, waking nights and weekends
• Enhanced DBS and safer-recruitment checks
• Register with Social Care Wales within six months of starting, and work towards the recognised qualification

Already on the DBS Update Service with an Enhanced (child workforce) check? You could start much sooner.Mention it when you apply.

Want full-time hours? We’re also recruiting permanent Residential Support Workers on a 4-on/4-off rota. Search “Residential Support Worker Silver Lining Care”.

About us: three homes, a management team you can actually talk to, and a Responsible Individual and Managing Director who are involved day to day. 60% of young people leaving our homes move on to less intensive placements in a planned, positive way.

Welsh speakers welcome. Croesewir ceisiadau yn Gymraeg.

Applying takes two minutes and you don’t need a CV. We aim to call every suitable applicant within 2 working days.

Silver Lining Care is committed to safeguarding and promoting the welfare of children and young people. Appointment is subject to an Enhanced DBS check, satisfactory references, full employment history, right to work and our safer-recruitment process. This post is exempt from the Rehabilitation of Offenders Act 1974.

Expected hours: No less than 12.0 per week

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Flexible schedule
• Free parking
• Health & wellbeing programme
• On-site parking
• Paid training
• Referral programme

Work Location: In person

APPLY ON THE COMPANY WEBSITE