Residential Support Worker

FULL JOB DESCRIPTION

Employer:Silverbrook Care Ltd

Position:Residential Support Worker

Salary:£28,000.00-£30,000.00 per year

Job Type: Full time Part time

Work location:Birmingham, England

Make a real difference to a child’s life

We are a children’s residential care provider with a genuine passion for improving the lives of children and young people. We’re looking for dedicated, resilient and caring Support Workers to join our team and help provide a safe, nurturing and therapeutic home where young people can feel secure, build trust, and thrive.

This is more than a job. It’s the chance to be a positive, stable adult in the life of a child who needs one.

About the role

As a Children’s Home Support Worker, you’ll support the day-to-day care of the young people living in our home. Your role will include:

• Building trusting, positive relationships with young people while maintaining professional boundaries.
• Supporting daily routines — mealtimes, education, activities, appointments and bedtimes.
• Helping young people develop confidence, independence and life skills.
• Encouraging engagement in hobbies, education and the local community.
• Supporting young people to manage their emotions and behaviour, using our therapeutic approach and de-escalation techniques.
• Safeguarding and promoting the welfare of every child at all times.
• Keeping clear, accurate records and communicating effectively with the team.

What you’ll need

• You must either hold the Level 3 Diploma for Residential Childcare, or be actively studying towards it (or hold a recognised equivalent qualification).
• A genuine commitment to improving outcomes for children and young people.
• Warmth, patience, resilience and emotional maturity.
• The ability to stay calm and think clearly in challenging situations.
• Good communication and teamworking skills.
• Flexibility to work a shift pattern including days, evenings, weekends, waking nights and sleep-ins.
• A willingness to complete all mandatory training (including our behaviour management and physical intervention model).

Desirable

• Previous experience working with children or young people, particularly those with emotional and behavioural difficulties (EBD).
• A full UK driving licence.

What we offer

• Competitive pay + sleep-in rates
• Funded training and support to complete your Level 3, if studying towards it
• Ongoing professional development and career progression
• Supportive management and a strong team culture

Are you working towards or hold your Level 3 in residential childrens care? Only apply if you do.

Work Location: In person

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