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FULL JOB DESCRIPTION
Employer:The Christie NHS Foundation Trust
Position:Senior Healthcare Assistant
Salary:£25,760 – £27,476 Pro rata, per annum
Job Types: Part-time full time
Work location:Manchester
Job overview
We are currently looking for an enthusiastic, motivated individual who is a team player and can work on his/her own initiative when required, excellent administration skills, experience in computer skills and a willingness to undertake clinical training is essential.
Main duties of the job
- Demonstrate respect for the individual patient, ensuring religious, cultural and social needs are considered at all times and acknowledge their individual rights.
- Where required, assist nursing staff if they are conducting procedures or investigations.
- Assisting patients in gaining access to, and in the use of, appropriate toilet facilities including catheter care, measuring and recording body waste/fluid balance accurately.
- Ensuring a clean and safe environment for patients and escalating any concerns.
- Fluid balance monitoring.
- Handling patient’s personal possessions, ensuring money and valuables are kept securely.
- Specialing one-to-one as appropriate.
- Perform and record patient’s vital signs as directed, reporting findings to Registered Nurse on duty, or in their absence to Medical staff.
Working for our organisation
The Christie is one of Europe’s leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.
We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.
We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK’s National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.
Detailed job description and main responsibilities
DUTIES AND RESPONSIBILITIES
Clinical:
1. Assists with the care of patients by:
– Under the delegation of the Registered Nurse undertake care delivery, record the patient interventions carried out utilising the patients nursing records. These records must be countersigned by the Registered Nurse who delegated the duties.
– Demonstrate respect for the individual patient, ensuring religious, cultural and social needs are considered at all times and acknowledge their individual rights.
– Where required, assist nursing staff if they are conducting procedures or investigations.
– Assisting patients in gaining access to, and in the use of, appropriate toilet facilities including catheter care, measuring and recording body waste/fluid balance accurately.
– Ensure patient’s nutritional needs are met by assisting in the preparation of patients prior to meals and beverages, giving help and assistance in feeding/drinking as necessary. Record intake on food charts, where in place. Support nutritional monitoring by weighing patients.
– Assist, direct and escort patients/visitors where and when appropriate.
– Ensuring a clean and safe environment for patients and escalating any concerns.
– Fluid balance monitoring.
– Handling patient’s personal possessions, ensuring money and valuables are kept securely.
– Specialing one-to-one as appropriate.
– Carrying out of cardio-pulmonary resuscitation as required.
2. Complete all appropriate documentation relevant to care provided and update patient’s named nurse / shift coordinator where required.
3. Assist patients in maintaining their personal hygiene, grooming and dressing needs with specific concern for their religious, cultural and personal preference, ensuring privacy and dignity at all times. Undertake oral hygiene procedures for patients as per trust protocol.
4. Perform and record patient’s vital signs as directed, reporting findings to Registered Nurse on duty, or in their absence to Medical staff. Perform and record temperature, blood pressure, respiration and pulse, oxygen saturation, modified early warning scores, height & weight, urine testing (including Midstream Specimen, 24Hr urine collection, etc.) as per Trust policy, reporting results to a Registered Nurse.
5. Provide a clinical phlebotomy service demonstrating expertise according to Phlebotomy guidelines and ensure that the samples and specimens are forwarded to appropriate laboratory services. Perform venous cannulation. Carry out central venous catheter bloods and central line care as per trust policy. Have a basic understanding of normal and altered blood values and escalate results as appropriate.
6. Perform electrocardiograms (ECG) in line with Trust policy and reporting to the Registered Nurse and/or medical staff once completed.
7. Assist patients in their mobility requirements, help move and position appropriately to maximise their physical comfort utilising equipment as directed by the multi professional team. Assist in the care of patients’ pressure areas and prevention of pressure sores. Assist patients to improve and maximise their mobility, utilising equipment as directed by the multi professional team.
8. Assist in meal service as required in line with Trust hygiene and food handling policy.
9. At the delegation of the Registered Nurse transfer the patient/client from one care area to another, i.e. ward environment to discharge lounge/ other ward. Chaperone the patient as required ensuring appropriate support.
10. Welcome and orientate patients, visitors and others to the ward/department and ensure that all communications result in effective customer care.
11. Assist in the correct procedure of duties relating to last offices for deceased persons. Ensure that all religious and cultural wishes, obligations are adhered with.
12. Communicate well within the team at all times. Demonstrate a pleasant and approachable manner and help create and promote a good team working relationship. Proactively help patients and carers to take an active role in care delivery.
Clinical Support:
1. Assist the Registered Nurse in the process of undertaking clinical risk assessments e.g. recording height and weight, updating the nurse on any changes to a patient’s condition/circumstances. Responsibility for undertaking the risk assessments lies with the Registered Nurse.
2. Appropriately record and monitor dietary intake of patients, informing relevant staff of progress and/or any difficulties relating to dietary/fluid intake.
3. Assist in providing conditions to meet the patient’s need for rest and sleep.
4. Actively support and assist in alleviating distress and anxiety of patients or carers, consistent with their personal beliefs and preferences.
5. Record patient’s items of property, ensuring valuables are correctly placed into safekeeping.
6. Prepare trolleys for specific clinical procedures in line with trust policy utilising asceptic non touch technique practices.
7. Recognise and report abusive behaviour to an appropriate member of staff, documenting the same.
Environment Support:
1. Be responsible for self and others through identifying risks and undertaking work activities in a safe manner.
2. Maintain cleanliness in the work environment, ensuring a clean and safe environment for patients, adhering to infection control policies and guidance in line with Trust health and safety policies.
3. Prepare and maintain environments for clinical procedures.
4. Contribute to the general tidiness and cleanliness of the clinical environment including the correct disposal of waste.
5. Assist with the checking of ward linen stock, where required. Contribute to the supply and maintenance of materials and equipment to ensure the efficient running of the clinical environment.
6. Assist with the checking and recording of deliveries to the clinical areas against original orders. Ensure stock rotation is undertaken to minimise the risk of equipment becoming out of date.
7. Assist in the transfer of materials and equipment as requested, including the maintenance of equipment as appropriate.
8. Report faults on the ward as necessary.
9. Reports all accidents and complaints according to the agreed policy to shift coordinator or senior staff.
10. Contributes to the continuous improvement of services. May be required to demonstrate and assist more junior staff to gain clinical experience, skills and knowledge.
11. Undertake all training required to perform duties effectively to the requirements of the post, including but not limited to attending all required mandatory training courses.
12. Maintain own professional portfolio in accordance with personal development plans.
13. Demonstrates the agreed set of values and accountable for own attitude and behaviour.
Administration:
1. Assist in preparing patients notes, relevant charts, nursing documentation and identity bracelets prior to, and on admission.
2. Undertake clerical duties as directed by the Registered Nurse in relation to all verbal and written communications, ensuring messages and communications are passed to other team members, storage of patient information and retrieval of such information.
These duties and responsibilities are neither exclusive nor exhaustive and staff may be required to undertake other duties and responsibilities consistent with the band.
Person specification
Qualifications
Essential criteria
- Basic literacy and numeracy skills.
Desirable criteria
- Christie Care Certificate
Experience
Essential criteria
- Experience of working in an acute care (acute medicine/surgery) environment, undertaking a range of clinical commitments.
Desirable criteria
- Experience of working in more than one speciality within an acute care environment
Skills
Essential criteria
- Ability to communicate clearly with a wide range of people.
- Able to work using own initiative, following instructions from a Registered Nurse.
- Basic IT skills.
Desirable criteria
- Competent in routine observations and tests.
- Undertake ECG recordings.
- Ability to demonstrate care skills to more junior healthcare support workers.
- Cannulation experience
- Phlebotomy skills
Knowledge
Essential criteria
- In-depth understanding of the healthcare support worker role.
- Participate in personal development.
Desirable criteria
- Evidence of recent training.
Values
Essential criteria
- Ability to demonstrate the organisational values and behaviours.
Other
Essential criteria
- Committed to delivering high standards of patient/ customer care.
- Empathetic and caring.
- Professional outlook and positive attitude.
- Honest and trustworthy.
- Available to work unsociable hours/ weekends/nights.
The closing date for this post may be extended if there are insufficient applicants or brought forward if there is a high volume of applicants.
Application Information – If you have not heard from us within four weeks of the closing date, I regret that on this occasion your application will have been unsuccessful.
Sponsorship Information – We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.
Pre-Employment Checks – To confirm your suitability for the role, we will carry out pre-employment checks in line with NHS Employment Check Standards. These include:
- Identity verification
- Right to work check
- Disclosure and barring service (DBS)/Criminal record check (dependent on role, payment of this will be the applicants responsibility)
- Professional registration and/or qualification check
- Occupational health assessment
- Employment history and reference validation
All applicants external to The Christie NHS Foundation Trust will be required to provide their HMRC employment history to cover the most recent three years employment. This information will used to validate employment history and references.
If you require sponsorship, we will assess your eligibility based on current government guidance. If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.
✅ If You’re Offered the Role – you will be agreeing to The Christie NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.
The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and will form part of the recruitment process. In the event that you are successful following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.
Sponsorship Information – We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship.
You can review the list of eligible role and requirements on the government website.
No Smoking Policy – You should be aware the Trust operates a No Smoking Policy and therefore employees are not permitted to smoke at work.
Additional Information – We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect. The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels. In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit.
We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
The Christie NHS Foundation Trust is committed to the highest standards of ethical conduct and integrity in all our activities. We have a zero-tolerance approach to modern slavery in any of its forms, including slavery, servitude, forced or compulsory labour, and human trafficking. We are fully committed to acting ethically and with transparency in all our business dealings and relationships, and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our organisation or supply chains.
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