Employer:Paul & Mathew Hospitality Limited
Position: Front of House Manager
Salary: £30K – £33K
Job Types:Full-time
Work location:Turriff, Scotland
FULL JOB DESCRIPTION
Overview
We are seeking an experienced and dynamic Front of House Manager to lead our hospitality team in delivering exceptional customer service in a fast-paced restaurant environment. The ideal candidate will possess strong management skills, a passion for food and beverage service, and a proven track record in restaurant operations. This role involves overseeing daily front-of-house activities, supervising staff, ensuring food safety standards, and maintaining a welcoming atmosphere for guests. Previous experience in casual dining, fine dining, or hospitality management is highly valued. The Front of House Manager will play a key role in maintaining operational excellence and fostering a positive team environment.
Responsibilities
- Supervise and coordinate front-of-house staff to ensure efficient service delivery
- Oversee food preparation, presentation, and service standards to meet quality expectations
- Manage POS systems for order processing and cash handling
- Conduct staff training on food safety, customer service, and operational procedures
- Monitor inventory control and assist with food management to minimize waste and control costs
- Handle customer inquiries, complaints, and feedback professionally to enhance guest satisfaction
- Oversee shift management, ensuring proper staffing levels during peak hours
- Maintain cleanliness and organization of the dining area in compliance with health regulations
- Assist with hiring, interviewing, and onboarding new team members
- Collaborate with kitchen management on food production, catering, banquet events, and bar services
- Ensure adherence to food safety standards and sanitation protocols across all front-of-house operations
- Support budgeting efforts and monitor operational expenses related to the front of house
Qualifications
- Proven experience in restaurant management or hospitality management roles, preferably within casual dining or fine dining environments
- Strong leadership skills with experience in staff training & development, supervision, and team management
- Familiarity with POS systems such as Aloha POS and Micros POS; cash handling experience required
- Knowledge of food safety standards and food handling procedures
- Excellent customer service skills with the ability to resolve issues effectively
- Experience in managing inventory control, food production, catering, and banquet services is preferred
- Ability to manage shift schedules efficiently while maintaining high service standards
- Previous experience with kitchen or culinary operations is advantageous but not mandatory
- Strong communication skills with the ability to interview, train, motivate staff, and foster teamwork
- Background in hospitality or hotel experience is a plus; culinary or food industry experience is beneficial
This position offers an opportunity to lead a dedicated team within a vibrant hospitality environment. We seek motivated professionals committed to excellence in food service management.
Benefits:
- Company pension
- Employee discount
- Free parking
Work Location: In person
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APPLICATION PROCESS
Check out more information on the OFFICIAL WEBSITE HERE and Apply Now !!