Business Support Officer

Employer: Creative Support

Position: Business Support Officer

Salary : Up to £13.40 per hour 

Job Type: Full-time, Permanent

Location: Rugby, Warwickshire

FULL JOB DESCRIPTION

Job Reference: 92143

Posted: Tuesday 23rd December 2025

Closing Date: Friday 16th January 2026

Creative Support is seeking a graduate or professional who is highly proactive and well-organised to support operational and administrative output.

You will provide efficient support to services dedicated to supporting adults with Learning Disabilities and or Mental Health Diagnosis with a range of support needs. An excellent standard of verbal and written English is essential as well as an interest in working in the not-for-profit health and social care sector.

We are looking for an individual with initiative and a can-do attitude to join our expanding team, providing administrative and operational support to our services in Warwickshire.

Duties will include (but are not limited to):

• Provide routine administrative support to our busy services
• Conduct themed audits within services
• Supporting with our recruitment and retention strategy.
• Assisting the management team with deployment of relief staff and monitoring agency usage against local and national KPI’s
• Undertaking monitoring and checks to ensure all commissioned hours are delivered and services are working within their budget.
• Develop and maintain accurate data relating to client provision to ensure invoicing is correct.
• Helping to set up new services
• Assisting the management team with oversight of new starters.
• Supporting the senior management team with the oversight of voids within properties.
• Maintaining incident, Safeguarding and CQC reporting oversight and analysis
• Supporting the setup of new student placements.

An approachable and warm manner, along with excellent customer care skills is essential. The role requires an individual with excellent attention to detail as well as the ability to multi-task to complete competing deadlines. The skills to accurately input data onto databases, minute meetings and use Microsoft Word, Excel and Outlook are necessary to succeed in this role. You will enjoy working as a team as well as using your initiative and working independently.

Reference Number 92143

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer, who have recently received Investors in People Gold award. We actively encourage applications from candidates from all backgrounds and cultures, however we can only accept fully completed applications from those located in and eligible to work within the UK – Please be aware we are currently at full capacity with our Visa Sponsor Licenses, therefore we are not accepting applicants who are seeking sponsorship.

We are also not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.

Application Instructions:

In order to apply, please read the job description and then complete the online application form.

You can also download a copy of our application form. Completed Application Forms must be submitted to our Head Office address (below) or emailed to recruitment@creativesupport.co.ukto be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.

If you require any advice on completing your application form, please call us on 0161 236 0829.

Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Application Process 

If you’re interested in this role, check out more information on OFFICIAL WEBSITE & APPLY NOW

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