Administration Assistant-Remote

Employer: Hollis Property Service LTD

Position: Administration Assistant

Salary:  £12.21-£20.00 per hour

Job Type:  Freelance/Part time

Expected hours: 15 – 40 per week

Work location:  Remote

FULL JOB DESCRIPTION

 Overview

We are seeking a highly organised and professional Administrator to support the day-to-day operations of our property inventory business. This role is central to ensuring smooth communication between clients and inventory clerks, efficient booking of jobs, and the delivery of excellent customer service at all times.

The ideal candidate will have strong written and verbal communication skills, a proactive approach, and the ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Acting as the main point of contact for clients and inventory clerks
• Booking in inventory, check-in, check-out and mid-term inspection jobs
• Managing and organising clerks’ diaries, ensuring efficient scheduling
• Responding promptly and professionally to emails and telephone enquiries
• Maintaining regular communication with clients regarding bookings and updates
• Providing high-quality customer service to landlords, letting agents and clerks
• Ensuring job details are accurate and up to date on internal systems
• Supporting clerks with queries and day-to-day coordination
• General administrative duties to support the smooth running of the business

Required Skills & Experience

• Excellent written and verbal communication skills
• Strong customer service skills with a professional and friendly manner
• Highly organised with strong attention to detail
• Ability to prioritise tasks and manage multiple workloads
• Confident using email, phone systems and basic IT software
• Ability to work independently as well as part of a team
• Previous administrative experience (property industry experience desirable but not essential)

Personal Attributes

• Reliable, proactive and well organised
• Calm under pressure and adaptable to changing priorities
• Professional and approachable communication style
• Strong problem-solving skills

What We Offer

• A supportive and friendly working environment
• Training and ongoing support
• Opportunity to grow within a well-established property inventory business

Benefits:

• Flexitime
• Work from home

Work Location: Remote

APPLICATION PROCESS

If you’re interested in this role, CLICK HERE and apply now!