Employer: Victoria Solicitors Limited
Salary: From £24,000.00 per year
Job Type: Full-time, Part-time, Permanent
Work location: Liverpool, England
FULL JOB DESCRIPTION
Summary
We are seeking a professional, organised, and bilingual Receptionist (Mandarin-speaking) to join our legal team. As the first point of contact for clients and visitors, you will play a key role in creating a welcoming and professional environment. You will also provide vital administrative and coordination support to ensure the smooth running of the office and assist fee earners in their day-to-day operations.
This position requires excellent communication skills in both English and Mandarin, attention to detail, and the ability to manage a variety of tasks in a fast-paced professional services environment.
Responsibilities
- Handle incoming calls, emails, and general enquiries, providing information, transferring calls, and taking accurate messages.
- Manage meeting bookings, coordinate appointments, and ensure meeting spaces are prepared and presentable.
- Assist with translating or interpreting between English and Mandarin when required, ensuring clear and accurate communication with clients.
- Support administrative functions such as filing, and data entry.
- Receive, sort, and distribute incoming mail and deliveries; prepare outgoing correspondence.
- Maintain office supplies and liaise with colleagues to ensure efficient day-to-day operations.
- Assist fee earners with basic administrative tasks, including document formatting, scheduling, and diary management.
- Uphold confidentiality and professionalism in all interactions with clients and colleagues.
Skills
- Previous experience in a receptionist or administrative role, ideally within a law firm or professional services environment.
- Fluent in Mandarin and English (spoken and written); Cantonese proficiency is an advantage.
- Exceptional interpersonal and communication skills, with a polite and confident telephone manner.
- Strong organisational abilities with the capacity to manage multiple tasks and prioritise effectively.
- Excellent attention to detail and accuracy in all aspects of work.
- Proficient in Microsoft Office (Word, Excel, Outlook); experience with case management systems is desirable.
- Professional appearance and demeanour, with a proactive and service-oriented attitude.
This is an excellent opportunity for a motivated individual looking to build a career in a legal or professional services setting. You will gain valuable experience supporting a busy legal team, develop your administrative and client service skills, and play a crucial role in maintaining our firm’s professional services and client relationships.
Benefits:
- Company pension
- On-site parking
- Work from home
Work Location: In person
APPLICATION PROCESS
If you’re interested in this role, CLICK HERE and apply now!
APPLICATION PROCESS
If you’re interested in this role, CLICK HERE and apply now! Â