Employer: National Savings and Investments
Position: HR Officer(Band 6)
Salary: £30,000 – £34,500
Job Type: Full time, Part time,
Location: Durham, Lytham, Glasgow
FULL JOB DESCRIPTION
About the job
NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over £240 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861.
A small company with a big reach, we offer a range of benefits including flexible working, a 9-day fortnight scheme, a performance-related variable pay bonus, a generous pension scheme and great opportunities for development. We care for colleagues, respect one another, invest in our people and manage talent effectively.
We are currently working in a hybrid way with colleagues expected to work at their chosen office location for 40% of their working month.
We are currently looking for an experienced, enthusiastic HR Officer to join our Human Resource team to provide a comprehensive HR function to the whole business.
Reporting to one of the HR Managers, you will work closely with a range of stakeholders, providing comprehensive and professional HR administration support, timely advice, information, and fit for purpose solutions across the full employee lifecycle.
Job description
Please see attached role profile for full details.
Person specification
Essential experience – (This will be used as the lead sift criteria, if a large number of applications are received)
- Experience of working within a busy HR function and as part of a team, whilst also using own initiative, to provide a quality service
- Experience of dealing with a high level of administration/coordination including recruitment, payroll and associated queries within changing / tight timeframes
- Experience of working with systems such as HR Information Systems; Applicant Tracking Systems
Required qualifications
- GCSE (grade A-C) level English and Maths, or equivalent
Essential skills
- Excellent interpersonal skills with the ability to build relationships at all levels
- Excellent written and verbal communication skills combined with a high level of attention to detail
- Effective planning and organising skills with the ability to manage own workload
- The ability to handle confidential material appropriately, together with an awareness of data protection and information security guidelines
- Ability to interpret policies and procedures, providing appropriate guidance and assistance when required
Qualifications
GCSE (grade A-C) level English and Maths, or equivalent
Behaviours
We’ll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Delivering at Pace
- Managing a Quality Service
- Working Together
We only ask for evidence of these behaviours on your application form:
- Delivering at Pace
- Managing a Quality Service
Benefits
Alongside your salary of £30,000, National Savings and Investments contributes £8,691 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- Learning and development tailored to your role
- An environment with flexible hybrid working options
- 9-day fortnight scheme
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Generous annual leave – starting at 25 days, increasing to 30 days
- Performance-related variable pay bonus
- Enhanced maternity, paternity, adoption and shared parental leave
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
To apply, please click the link on this advert and follow the steps to complete the application form. In your application you will be asked to provide the following:
- An outline of your career history and qualifications with your key responsibilities and achievements.
- A 250-word personal statement on the key essential experience listed in the role profile.
- A 250-word statement for the 2 selected behaviours at sift. Please use examples from your experience and knowledge to demonstrate how you meet them addressing the essential criteria in the Person Specification. We would recommend using the STAR ‘situation, task, action result’ method of giving examples.
Use of Artificial Intelligence (AI) – Please Note:
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
We will assess applications on your career history, qualifications, personal statement, 2 behaviour statements
In the event we receive a large number of applicants, applications will be sifted first on the Required Qualifications and Personal Statement. Only those that meet the minimum acceptable score for these criteria will qualify for the full sift and be considered for interview.
If shortlisted, you will be invited to attend a 1 hour panel interview via video call.
Interviews will take place in the week commencing 5th January 2026.
Right to Work
As part of our recruitment process NS&I will ask about your right to work status. Candidates must have the right to work in the UK and meet eligibility requirements to work within the UK Civil Service.
If applying for a role on a fixed-term contract, you must hold a valid visa that covers the full duration of the contract, or at a minimum, the majority of the term.
Please note we are currently unable to offer visa sponsorship, as a result candidates requiring sponsorship are not eligible to apply.
Security and Credit Checks
This role is subject to Baseline Personnel Security Standard and financial credit checks.
Reserve List
A reserve list may be held for a period of 12 months from which further appointments can be made.
Working for NS&I
Any move to NS&I from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
For NS&I employees: If you are applying for a role at the same NS&I band as you are currently and the advertised salary of the role is higher, if you are successful, any salary increase will be at the discretion of NS&I and will be reviewed as part of the next annual pay review, in accordance with the NS&I employee handbook.
For existing permanent NS&I employees: Please be aware that if you are a permanent employee appointed to a fixed term role, our recruiting principles ensure you will retain your permanent status at the end of this contract. However, you are not guaranteed to return to your original role. At the conclusion of this fixed term period, you may be redeployed to another suitable role at NS&I, offered retraining or will be given priority mover status to find another role in the civil service.
For NS&I employees on a fixed term contract: If moving to another fixed term role, you will continue to be employed for a fixed term to the end date of this role. You may apply for suitable roles within NS&I or the civil service.
For Existing Civil Servants: If you are transferring from another government department at the same grade, your current salary will generally be matched within reasonable parameters and subject to NS&I pay ranges. If you are transferring on promotion, you will be offered the starting salary at the bottom of the pay scale. If you are transferring on promotion and your existing salary is within the advertised range, you will be offered a maximum of a 10% uplift on your existing salary (up to the advertised maximum).
For External Candidates: If you are not currently employed within the civil service, you will be offered the starting salary at the bottom of the advertised pay range.
Further information
Please visit our website http://nsandi-corporate.com/about-nsi for further details about NS&I.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Further information
The law requires for selection for appointment to the Civil Service is on merit on the basis for fair and open competition as outlined in the Civil Service recruitment principles. If you feel your application has not been treated in accordance with the recruitment principles and you wish to make a complaint, you should contact jobs@nsandi.com in the first instance. If you are not satisfied with the response you receive, you can contact the Civil Service Commission info@csc.gov.uk
Application Process
If you’re interested in this role, check out more information on OFFICIAL WEBSITE & APPLY NOW