Customer Relationship Manager – Energy

Employer: Eastern Shires Purchasing Organisation (ESPO)

Position:Customer Relationship Manager – Energy

Salary:   Â£43,860 – £47,829 per annum (pro-rata for part-time)

Job Type: Full-time

Work location: Leicestershire, hybrid 

FULL JOB DESCRIPTION

  • About the Role
  • Are you looking for an exciting and challenging opportunity to develop and foster relationships with key energy customers and stakeholders.  If so, ESPO is looking for a Customer Relationship Manager to sit within the Energy category team and increase the business opportunities for all aspects of the team’s framework portfolio
  • About You
  • To apply for this post, you must have:

    •Proven account management experience, including relationship building, developing and managing a network of contacts
    •    Ability to communicate with a range of stakeholders at all levels, using written and verbal means, including making presentations
    •    Ability to develop and implement effective customer engagement strategies
    •    Strong skills in using systems for data collection and interpretation
    • An understanding of the public sector landscape, including how frameworks are used, is deemed desirable for this role, but      not mandatory 
  • You must also have an understanding of, and commitment to, equality, diversity and inclusion.
  • In addition, we expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the interview process.
  • Reasonable adjustments will be considered for applicants with a disability.
  • What we offer:
  • •    Flexible working opportunities and access to employee benefits portal with car lease scheme.
    •    28 days annual leave plus bank holidays (increasing to 33 after 5 years’ service), and a scheme to buy additional leave.
    •    Local Government Pension Scheme with a generous employer contribution.
    •    Opportunities for learning development
    •    Great office location next to Fosse Park, with free on-site parking and easy access to M1 and M69.
     
  • Interested in Flexible Working?
  • We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual’s personal circumstances whilst still meeting the needs of ESPO. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
  • For more information or an informal discussion, please contact:
  • Andrew Stanford, Procurement Service Manager
  • Telephone: 0116 294 4073
  • Email: A.Stanford@espo.org 

Application Process

If you’re interested in this role, check out more information on the  Official website  and apply now!

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