Customer Services Advisor

Employer:Elevation Hub Limited

Position:Customer Services Advisor

Salary:£13 – £15 an hour

Job Types:Permanent, Part-time, Full-time

Work location: Birmingham

FULL JOB DESCRIPTION

We are a Birmingham-based company working with clients across a range of sectors. We are looking for reliable, people-focused individuals to join our team as Customer Service Advisors.

This is an entry-level role with full training provided, suited to someone who enjoys working with people, wants to build confidence, and is looking for long-term development rather than just a short-term position.

The Role

As a Customer Service Advisor, you will be responsible for supporting customers and representing our clients in a professional and approachable way.

Key responsibilities include:

● Providing high-quality customer service in a face-to-face environment

● Supporting customers with enquiries and resolving issues professionally

● Representing clients positively and consistently

● Developing strong communication and problem-solving skills

● Working as part of a supportive, team-based environment

What You Will Gain From This Role

This position is designed to help you build valuable skills and experience.

● Full training in customer service, communication, and client support

● Ongoing coaching and feedback to support your development

● Increased confidence in handling customer interactions

● Transferable skills applicable across many industries

● Opportunities for progression into senior customer service or leadership roles

● Experience working directly with clients and customers

Working Environment & Benefits

● Structured customer service and communication training

● Ongoing one-to-one coaching and daily support from experienced team leaders

● Clear development and progression opportunities within the business

● Supportive, people-focused working environment

● Regular development sessions to build confidence and interpersonal skills

● Weekly team socials and team-building activities

● National and international travel opportunities

● Full-time, Monday to Friday working schedule

● No weekend work

Who This Role Suits

No previous customer service experience is required, as full training is provided.

This role suits individuals who:

● Enjoy working with people and helping others

● Communicate well or are keen to develop their communication skills

● Are reliable, organised, and professional

● Take feedback positively and want to learn

● Are looking for stability, development, and progression

Location & Hours

● Based in Birmingham (on-site)

● Full-time, Monday to Friday

● No weekends

Apply

If you are looking for a customer service role with structured training, ongoing support, and opportunities to progress, we would like to hear from you.

Benefits:

● Canteen

● Company events

● Free parking

● Health & wellbeing programme

● On-site parking

Work authorisation:

● United Kingdom (required)

Work Location:in person

APPLICATION PROCESS

If you’re interested in this role, check out more information on the OFFICIAL WEBSITE HERE and apply now!!