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Employer: Happy Guests Lodge
Position: Hotel receptionist/ Reservation advisor
Salary: £18,000.00-£19,000.00 per year
Job Type: Part-time, Full-time
FULL JOB DESCRIPTION
Summary
We are seeking a skilled receptionist / reservation executive/ front of house staff / having experience as a supervisor is a plus point to join our team. The Receptionist will be the first point of contact for our hotel,
Duties
– Greet and assist visitors in a professional and friendly manner
– Answer and direct phone calls promptly
– Perform clerical duties, including photocopying, filing, and data entry
– Manage office supplies and operational duties to maintain an organised
– Schedule appointments and assist with meeting room bookings
Check in and check out process.
sponsorship could be available it all depends on the candidates meet requirements .
– Have an experience dealing with OTA / sales of bookings/ revenue
– experience dealing with hotel compliance and staff training , leadership
– prefer to have knowledge of F&B and Event bookings / organising etc
– Handle incoming and outgoing post efficiently
– Utilise computerised systems for tasks such as email correspondence and document management
Skills
– Proficient in using Google Suite for office tasks
– Strong organisational abilities to manage multiple responsibilities effectively
– Excellent phone etiquette and communication skills
– Familiarity with QuickBooks for basic financial tasks
– Previous experience in an administrative or office role is advantageous
Please note: a competitive candidate can also be offered a sponsor Visa/ work permit if needed.
Benefits:
- Company pension
- Employee discount
- Employee mentoring programme
- Flexitime
- Free parking
- On-site parking
- UK visa sponsorship
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative : 1 year (preferred)
Language:
- English (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
APPLICATION PROCESS
If you’re interested in this role, CLICK HERE and apply now!