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Customer Service Advisor Work From Home – Tamfol

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Customer Service Advisor Work From Home

December 25, 2025December 25, 2025 developer

Employer: Back to Work Complete Training

Position: Customer Service Advisor

Salary: £23,809.50 per annum.

Job Type: Full-time

Work location: Norwich

FULL JOB DESCRIPTION

We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per annum. In this role, you’ll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every time.

Customer Service Advisor benefits:

28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary
Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.
Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!
Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub
Length of Service and monthly recognition awards
Opportunities for career development and progression

Training is included to prepare you for this role.

Customer Service Advisor role:

You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.

Customer Service Advisor pay:

If you feel you are a suitable candidate and would like to work for Back to Work Complete Training, please click apply to be redirected to our website to complete your application.

Work Location: In person

APPLICATION PROCESS

If you’re interested in this role, CLICK HERE and apply now!