Employer: MEERCAT LIMITED
Position: Customer Support (home-based)
Salary: £12.21 per hour
Job Type: Full-time, Part-time, Permanent
Expected hours: 20 – 40 per week
Work location: Remote (Scotland WFH)
FULL JOB DESCRIPTION
Meercat Ltd is a fast-growing Internet company. We need another Multilingual Support person with excellent knowledge of English and at least one other language (German, French, Spanish, and/or Dutch). We are successfully trading in Europe and North America.
To thrive in this role, you’ll need to like variety, work independently and in a team, communicate well, and be extremely organised, even if you’re working from home! We are looking for a motivated individual with a proven track record in linguistic skills. Customer Service experience would be useful, however not critical as full training will be given. The languages we deal with on a daily basis are English, German, French, Spanish, Dutch, Swedish and Polish.
You may have experience from a different field than small business or technology but will have a proven ability to work under pressure and prioritise. The right candidate will play an integral part in the future expansion of our company.
Fast growing Internet business
Customer service based in Scotland WFH
Flexible working hours
A local organisation with European clients
Responsibilities involve :
- Handle customer support with most queries being via email
- General translation work
- Marketing assistance
- Maintaining product descriptions on our website
- We are looking for a team player who can work with minimum supervision!
You will need :
- Sales support experience is desirable, but not mandatory
- The desire to make a real difference in a small company, and to have some fun along the way
- Have a keen eye for accuracy
- Language fluency (written) in at least 2, ideally 3 of these languages: English, French, German, Spanish, Dutch
- Very good computer skills
- Flexible approach to work
The diversity of this role means you will be involved in many aspects of the company and will be a key part of a small team. From time to time, you may be required to do any work within your capability that the company requires of you. The company also offers a performance-related bonus for the customer service team.
At the moment, we are looking to fill a part-time or full-time position, including weekend work (working Friday-Tuesday with Wed/Thu off).
Ideally 28 hours per week, but will consider 20-40 hours per week for the right candidate.
Proposed schedule:
Mon 8 Tue 8 Wed 0 Thu 0 Fri 4 Sat 4 Sun 4
If you are the right person for us, please apply by e-mail, with CV, including any references and a one-page cover letter telling us why you’d be perfect for the job.
Application Process
If you’re interested in this role, check out more information on the Official website and apply now!