Employer: Nationwide
Position: Customer Representative
Salary Pay: £11.44
Job Type: Part-time
Expected hours: 15-30 hours per week
Work location: Scotland,
FULL JOB DESCRIPTION
People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.
Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work.
If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we’ll raise our game.
Responsible :
Welcoming customers with a friendly face
Processing bets and assisting with customer queries
Helping customers by demonstrating how to use betting terminals
Building relationships with our customers and providing excellent customer service
Championing safer gambling at all times
Supporting managers with shop displays and opening/closing opening/closing required
Working Patterns:
Our shops have a variety of opening times between the hours of 8 am-10 pm, Monday to Sunday
Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working
What’s in it for you?
We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together:
Working hours: We have a range of full and part-time hours on offer.
Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus
Holiday entitlement: You’ll be entitled to 28 days of holiday annually (pro rata)
Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month.
Subsidized travel: For roles based in London, you’ll enjoy access to our heavily discounted (or free, depending on location) Zone 1-6 Oyster card for convenient, reduced-cost commuting.
Pension plan:reduced-cost your pension contributions to 4%.
Sharesave Scheme: An opportunity to purchase 888 William Hill shares at a discounted price, invest in the future of our business, and share in our success together.
Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas, and even holidays.
Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.
Cycle to Work: a great employee benefit that offers the most cost-effective way to get new cycling equipment
What do you need to be successful?
Age 18+ (it’s a legal requirement)
Have a passion for delivering great customer service
Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life
What happens next?
Once you’ve applied, our Talent Acquisition team will review your application. If you’re successful at this stage, we’ll email you with a link to complete an online assessment via HireVue. After this stage, successful candidates will be invited for an interview.
Who are we?
We’re William Hill, part of evoke. With over 1, 300 shops across the UK, we’ve been a permanent fixture on the UK high street since 1966 – and our Retail team sits right at the heart of our high-street experience.
Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences, ensuring that we win together — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and raise your game, for yourself and for William Hill.
Application Process
If you are interested in this job role, check out more information on the Official website and apply now!