Employer: Thrive Kids Canada
Position: Registrar (Remote Position)
Salary Pay: $20 an hour
Expected Hours: 15 – 20 hours per weekÂ
Job Type: Part-time
Work location: Remote (Only Canada-based Applicants)
FULL JOB DESCRIPTION
Thrive Kids Canada is looking for a registrar to support our evangelistic-focused, nature-based after-school care & summer day camps in various locations.
The Registrar role is a part-time remote position responsible for all systems, software, and tasks related to child registration, customer service support, collection of childcare fees, government funding reporting, and related communication.
Customer Service Support & Registration Software Administration:
Support and assist parents with registration and payment. Respond to phone, email, and other message sources in a timely manner.
Must have flexibility to follow through on any issues so parents feel they have been listened to and the issue is resolved.
Support managers in administrative tasks including user questions and training.
Excellent verbal and written communication skills; ability to explain technical concepts to non-technical clients.
Maintain and deliver a high level of customer service satisfaction, measured by customer feedback and survey results.
Skilled in software management of user profiles, data integrity, product creation, customizations, and workflows; troubleshoot system issues.
Experience managing projects from start to finish, and coordinating with multiple stakeholders.
Technical Skills:
Proficiency in cloud-based software configuration and troubleshooting (HTML experience an asset).
Proficiency in Google Suite (Gmail, Docs, Sheets, Slides, Calendar)
Computer Skills: 2 years (Preferred)
Customer Service: 2 years (Preferred)
Other Skills and Abilities:
Ability to work independently, exercise good judgment, and demonstrate initiative.
Exceptional time-management, organizational, multitasking, and prioritizing abilities
Analytical mindset to resolve user issues and enhance solutions.
Proven ability to develop flexible approaches toward work procedures and to exercise tact, diplomacy, and conflict resolution skills; uses sound judgment.
Benefits:
Extended healthcare, including paramedical services, such as massage and chiropractic
Vision Care
Dental Care
Life Insurance
50% off first child’s school-aged care
Application Process
If you are passionate about supporting our Christian mission, please send your resume in PDF format, with the position you are applying for to connect@thrivekidscanada.ca