Position: Business Manager Assistant
Salary Pay: $17 – $18 an hour
Job Type: Full time
Work Location: Remote
FULL JOB DESCRIPTION
As an integral part of the business team, the Assistant Business Manager will provide exceptional support and expertise to external customers. In this role, you will collaborate with cross-functional teams to strengthen our services and capabilities with customer support including customer forms, data entry, and reconciliation.
About Us
Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies and the tools to monitor, track, and optimize metrics-based results for customers and retailers.
Acosta and its subsidiaries, in good faith, believe that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.
Acosta and its subsidiaries is an Equal Opportunity Employer
We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.
Responsibilities
As the Assistant Business Manager, you will:
Entering customer forms including contract generation via customer portals, Acosta Sprint, Acosta Relay, and Excel
Maintaining client financial tools to create customer events and maintenance as required
Overseeing trade reconciliation such as responding to claims alerts, maintaining fund balances within client’s metrics
Reviewing order alerts and verifying accurate pricing and promotions on customer orders
Providing data support like submissions of price changes, item setup requests, and customer-facing information in customer portals
Qualifications
- Education Requirements:
- High School Diploma/GED
- Bachelor’s Degree and /or Equivalent work experience
- Work Experience Requirements:
- 3+ years’ experience in sales/consumer service in telecommunications or consumer service-related industry
- 3 – 5 years of previous management experience in the telecommunications or consumer service-related industry
- Effective communication, presentation, and interpersonal skills
- Strong organizational skills with attention to detail
- Experience working with any of the larger consumer electronics stores technology. Demonstrates a passion for leading-edge technology and product solutions.
- Possess strong written and verbal communication, and working knowledge of Microsoft Office Suite
- Payroll review and approvals experience preferred
- Have a strong working knowledge of human resources policies and standard operating procedures
- Experience conducting coaching, counseling, and performance, positive reinforcement.
Knowledge, Skills, and Abilities Requirements:
- Excellent sales skills and demonstrated ability to meet or exceed performance standards
- Ability to motivate and lead direct reports
- Ability to work flexible hours, including evenings, weekends, and holidays
- Work with associates to elevate skills and performance, providing coaching on opportunities for improvement
- Maintain knowledge of all Samsung products – complete training and support associates with required training on current and upcoming products.
Application Process
If you are interested in this job role, check out more information on the Official website and apply now!