Operation Assistant

FULL JOB DESCRIPTION

Employer:Annie lin Ltd

Position:Operation Assistant

Salary: From £25,420.00 per year 

Job Types: Part-time, permanent

Location: Central London (on-site)

Hours: 20–30 hours per week. Flexible shifts agreed in advance, Monday to Friday, with occasional evening livestream support.

Start date: ASAP

About the role

We are a Central London based cross-border e-commerce and livestream retail business. We source products, manage stock in the UK, and ship orders between China and the UK.

We are hiring a part-time Operations Assistant to support our day-to-day operations: buying stock, checking it in, keeping inventory accurate, arranging deliveries, and helping our livestream sessions run smoothly. It is a hands-on, on-site role, well suited to someone who is organised, reliable and happy to move between different tasks during the day.

What you will be doing

Stock and purchasing

· Place and follow up on product orders with suppliers

· Receive deliveries, check items against orders, sort and label stock

· Keep inventory records accurate and up to date

· Make sure stock moves smoothly from purchase to storage to dispatch

Logistics and orders

· Book and coordinate UK deliveries and shipments between China and the UK

· Get quotes from couriers and freight partners, and keep in touch with them

· Track shipments and update the team on delivery dates

· Prepare and hand over parcels for dispatch

· Chase up delays, missing items and damaged goods until they are resolved

Day-to-day coordination

· Prepare products and paperwork for livestream sessions and support the host on the day

· Keep purchasing, stock, shipping and livestream schedules joined up

· Stay in regular contact with suppliers, couriers, hosts and colleagues

· Deal with day-to-day problems and one-off tasks as they come up

What we are looking for

Essential

· The right to work in the UK (we are not able to offer visa sponsorship)

· Available to work on-site in Central London

· Well organised, with good attention to detail when handling stock and orders

· A confident communicator who is comfortable dealing with suppliers and couriers

· Able to work independently, follow tasks through and meet deadlines

· Comfortable lifting and moving boxes and parcels as part of the role

· Excellent written and spoken English and Chinese

· Chinese language is a must

Desirable

· Experience in e-commerce, retail, warehouse, logistics or livestream sales

· Confident using Excel or Google Sheets

· Mandarin language skills, as we work with China-based suppliers on a daily basis

· Full training is given, so we are also happy to hear from candidates with less experience but the right attitude

What we offer

· Flexible part-time hours that can fit around study or other commitments

· Hands-on experience across every part of a growing cross-border e-commerce business

· A small, supportive team where you can take on more responsibility over time

How to apply

Apply through Indeed with your CV. Interviews will be held at our Central London office.

Work Location: In person

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