Customer Service Assistant/UK visa sponsorship available

Employer:4Feetshoes

Position:Customer Service Assistant

Salary:From £35,152.00 per year 

Job Types:Full-time,Part time

Work location:London, England

FULL JOB DESCRIPTION

We’re a multi-channel, multi-brand footwear retailer based in North London with a busy physical store and a strong online presence selling worldwide through our own website, Amazon, eBay, and other marketplaces.

We’re looking for someone reliable and organised to join our small team and take ownership of the daily order cycle from the moment a customer places an order to the moment it leaves the building. This is a hands-on, varied role in a fast-paced environment where no two days are exactly the same.

What you’ll be doing day to day:

• Processing and printing customer orders across all our sales channels
• Arranging shipments with our carriers and ensuring every order has a tracking number
• Responding to customer messages and queries on Amazon, eBay, and email
• Monitoring daily tasks including dispatch targets and delivery timescales
• Working closely with the rest of the team to keep everything running smoothly
• Helping with general office and ad-hoc tasks as they come up

What we’re offering:

• Full training on all our systems — you don’t need eCommerce experience, we’ll teach you everything – Generall Excel Experiance is helpful
• Consistent, guaranteed hours every week — no zero-hours uncertainty
• A chance to learn marketplace selling, inventory management, and online retail operations from the ground up
• Employee discount and casual dress code
• UK visa sponsorship available

Who this role is for:

If you’ve worked in retail, hospitality, cleaning, a warehouse, or any customer-facing role, you already have the foundations we’re looking for. Being organised, showing up on time, getting on with the job without being chased, and dealing with people politely What matters most is your attitude we want someone who turns up, takes responsibility for their work, stays organised, and works well under pressure and is genuinely willing to learn.

That said, you will need to be comfortable using a computer and you will be communicating with customers in writing or on the phone . If you can handle email and are happy learning new software, you’ll pick up the rest quickly.

Working hours:

• Sunday: 8:30am – 6:00pm
• Monday: 8:30am – 6:00pm
• Tuesday to Friday: 8:30am – 5:30pm
• Saturday: Closed
• Overtime available

Location: London, N4 1PP — you must be able to reliably commute to this location.

Benefits:

• Casual dress
• Company pension
• Employee discount

Work Location: In person

JOIN Our WhatsApp channel for more Uk Based(Onsite )  jobs updates  👇🏽

CLICK HERE 

APPLICATION PROCESS

If you’re interested in this role, check out more information on the OFFICIAL WEBSITE HERE and apply now!!