Employer: St Clare Hospice

Position: Family Support Worker

Salary:   Â£31,815 – £37,816 per annum

Job Type:   Full-time,

Work location:  Harlow, England

Closing date: Monday 25th August 2025

FULL JOB DESCRIPTION

Hours: Full time, 37.5 hours per week. To ensure we can support as many patients and families as possible this role requires at least one day a week working from 11am to 7pm or 12pm to 8pm.

Overview of role

St Clare Hospice is a charity that provides specialist palliative care to patients and families in West Essex and the East Hertfordshire borders.

We are looking for a Family Support Worker to work within the multi-disciplinary patient and family support service. The PFSS is expanding its offer of services in response to community needs and this is a very exciting time to be joining the Team.

The main duties of this role will be to provide emotional and bereavement support to patients, their families, including children and young people and carers within the hospice and within the community. The post holder will liaise with IPU & Community staff to provide timely support to patients and families known to the Hospice.

We are happy to consider applications from healthcare professionals who may not have worked in a Family support worker role but do have transferrable skills from working within a care or healthcare setting.

In return for your commitment, we offer a competitive salary, benefits, generous leave, pension options (including NHS continuity), life assurance, and an Employee Assistance Programme. We also provide strong development support and learning opportunities.

For an informal discussion, please contact: Sushma Dhami, Manager, Patient & Family Support Services on 01279 773762 or by email sushma.dhami@stclarehospice.org.uk

Right to Work

Please note St Clare Hospice do not hold a Certificate of Sponsorship, we are therefore unable to sponsor visa applications.

How to apply

Please complete a St Clare Hospice application form or submit your CV with a cover letter telling us why you feel you are suitable for this role (in particular, explaining how you fulfil the requirements set out in the Person Specification).

Please send your application documents to: hr@stclarehospice.org.uk

Key documents

Family Support Worker Job Description – August 2025

Employment Details-Family Support Worker Aug 25

Application Form DBS – May 2021

Equal opportunities recruitment monitoring form

St Clare Employee Benefits

Please note we reserve the right to close the advert once we receive sufficient applications, so recommend an early application.

Only shortlisted candidates will be contacted.

If you require any assistance regarding the application process, please telephone the HR Team, on 01279 773744 or email hr@stclarehospice.org.uk

We are committed to promoting equality, diversity and inclusion. We recognise that everyone is different, and we value the unique contribution that individual experiences, knowledge and skills make in delivering quality services. Which means, we encourage applications from people of all backgrounds and abilities.

Please note that a DBS check will be undertaken as part of our pre-employment checks for the successful candidate.

A note to agencies

We understand that agencies do search for opportunities to work with organisations such as ourselves. However, we request that you do not contact us in relation to the vacancies advertised above. We respond to enquiries from individuals seeking employment directly.

Application Process

If you’re interested in this role, check out more information on the Official website and apply now!  

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