IT Business Analyst

Employer: QBE

Position:  IT Business Analyst

Salary:  £Competitive

Job Type: Full time

Work location: United Kingdom

Application Close Date: 04/08/2025 11:59 PM

FULL JOB DESCRIPTION

The Opportunity

QBE Insurance are recruiting a IT Business Analyst to join a well-established Business Analytics team in our London office. This is a fantastic opportunity for someone looking to make a significant impact in a leading insurance company. You will have the chance to work with a talented and collaborative team, and your contributions will directly influence the success of our modernisation initiatives. Understanding the business needs and desired outcomes remains of upmost importance and will be key to the next phases of our growth.

In this role you will support the delivery of change to the business by leading or participating in activities that enable assessment of business need, capture requirements, design of appropriate solutions and delivery of those solutions to deliver value safely and efficiently. You’ll act as interface and point of liaison between the business and the IT team to undertake analysis into designated areas from a business solution, IT system or process perspective to identify problems, challenges or opportunities.

Your New Role

• Putting the Customer at the centre of the role with intimate understanding and anticipation of customer needs and priorities
• Collaborate with Stakeholders, Product Owners, Developers, Testers, Scrum Masters, Solution Architects and Project Managers to assist in the implementation of change, to support the achievement of business objectives and delivery of value
• Analyse and challenge business problems and opportunities to develop a deeper understanding of our customers’ needs
• Understand the business and technology vision and strategy to prioritise and align key outcomes
• Be purposeful and pragmatic in how you plan and approach analysis activities with clearly defined outcomes
• Lead or deliver such analysis activities, this may include but is not limited to:
• Breaking down a business problem into units of work such as Epics or High-Level Business Requirements
• Breaking down Epics or High-Level Business requirements into smaller units of work such as User Stories or Business Requirements / Functional Requirements
• On-going management and refinement of requirements, such as on a product backlog
• Capturing and communicating Non-Functional Requirements for solutions
• Supporting the validation of solutions delivered against acceptance criteria, contributing to test planning, execution, coordination, etc.
• Creating as-is and to-be process maps or contribute to target operating model definition
• Data analysis and definition, e.g. to inform decision making or developing data dictionaries / data models
• Working with Architects or Development teams to produce appropriate design specifications
• Continuously review and assess solution delivery to ensure it will meet business requirements
• Embrace, challenge and evolve standards and practices around ways of working
• Drive continuous improvement within scrum or project teams through active participation in all ceremonies and meetings, embracing psychological safety to speak up
• Prioritize workload and balance/escalate conflicting demands to ensure agreed deadlines are achieved
• Contribute to active risk management through raising, reviewing, monitoring and supporting the resolution of risks and issues

About You

• Excellent communication and team-working skills
• Problem-solving aptitude
• Ability to lead and contribute in stakeholder discussions
• Comfortable working in a fast paced and evolving environment
• Comfortable working with ambiguity
• Ability to contribute to a group learning culture and apply learnings immediately
• Understand the challenges of heterogeneous technologies
• Impartiality – accurately reflects facts. Maintains an objective & balanced view
• Proactive – looks ahead for potential problems and takes preventative or mitigating action in advance.
• Ability to challenge constructively whilst maintaining positive and professional relationships.

Application Process

If you’re interested in this role, check out more information on the Official website and apply now!