Employer: Crunch Accounting
Salary: £45000 – £45000
Job Type: Permanent Full Time
Work location: Remote, BN3 7GS
FULL JOB DESCRIPTION
Purpose:
This role supports Crunch in delivering successful projects, managing change, and planning for the future in line with company goals and objectives. The Business Analyst will analyse, map, and document internal processes, identify system requirements, and create cross-departmental workflows and process maps to optimise and update processes and procedures as needed.
The role will also involve acting as a Product Owner for assigned projects – managing product backlogs, defining user stories, and ensuring alignment with business goals and stakeholder needs.
The results of this work will provide greater clarity and understanding of continuous concepts, drive revenue growth, deliver efficiency gaines and increase client handling capacity and satisfaction, and enhance our employee experience by simplifying the ways we work.
Role Responsibilities:
Work with stakeholders to gather and refine requirements using prioritisation techniques such as MoSCoW.
Lead and participate in multiple projects across all business functions and development teams.
Complete and update project documentation; manage project scopes to ensure efficient and on time delivery of project tasks and milestones.
Develop an extensive understanding of our business change needs, assessing the impact of these changes.
Act as Product Owner for assigned projects, managing product backlogs, defining user stories, setting priorities, and ensuring alignment with business goals and stakeholder needs.
Collaborate with others to articulate ideas and viewpoints; identify and initiate projects; manage resources; drive the resolution of issues; and hold self and project team accountable for results.
Assist with outlining the business cases for change as part of or following the ‘discovery phase’ of projects and initiatives.
Analyse working practices and processes to measure and report on potential or anticipated efficiency savings.
Support the delivery of projects with stories, test scenarios & testing. Communicate with stakeholders regularly to confirm any modifications to requirements.
Ensure traceability of requirements and documentation from definition to delivery, managing changes effectively.
Support post implementation reviews and use findings to improve future projects.
Manage Business Analyst work backlog and prioritise accordingly based on Crunch roadmap objectives.
Effectively manage and prioritise the various Product Owner and BA workstreams required for the role.
Embrace the usage of the Hibob system, which is being used by Crunch to complete regular 121 and review conversations, and for setting and tracking company and department Objectives and Key Results (OKRs).
Work with third party consultants when required and share reciprocal business knowledge and expertise to support the completion of projects.
The duties listed above are not exhaustive and you may be asked to perform other duties from time to time that are reasonably required by the Company.
Role Specific Qualifications and Experience:
Proven experience in a mid level Business Analyst role or similar role using relevant tools and techniques.
Awareness of the features of a ‘FinTech’ business and topical issues within the wider business landscape.
Demonstrable experience in business process analysis and business process modelling.
Ability to analyse data and provide insight across multiple business functions.
Experience of ‘agile’ project management methodology and application.
Completion of a BA related professional qualification, such as BCS Business Analysis certification.
Experience within a Product Owner role.
Desirable:
Degree or accredited qualification in relevant discipline (ideally numerical or analytical related).
Usage of Customer Relationship Management (CRM) software such as Salesforce.
Knowledge of third party and/or cloud based accounting software that are competitors to Crunch products.
Appreciation of other project management methodology such as PRINCE2 or Lean Six Sigma.
Role Capabilities:
Great communication skills, written, verbal and listening- Influencing skills
- Commercially aware
- Problem solving and analytical skills
- People Development
- Flexibility managing multiple priorities
- Client/service focussed
- Results driven
- Project management
- Stakeholder management
Key Behaviours:
Proactive- Resilient
- Creative
- Self starter
- Pragmatic
- Engaging
- Curious
- Collaborative
- Adaptable
- Methodical
Application Process
If you’re interested in this role, check out more information on the Official website and apply now!