Health and Wellbeing Administrator (Band 3)

Employer: Airedale NHS Foundation Trust

Position:  Health and Wellbeing Administrator (Band 3)

Salary:  Â£24,937 to £26,598 a year Per annum pro rata

Job Type: Full-time,Fixed Term – 8 months

Work location: Steeton, England

FULL JOB DESCRIPTION

The health and wellbeing Administrator for social care MSK physiotherapy contract is a key member for the pilot for this Services, providing essential administrative support to ensure the smooth running of this project. Based primarily at Airedale general Hospital but with the option to work from home as the service allows. The post-holder will work to support Social Care managers and staff to access Airedale Health and wellbeing MSK physiotherapy service, planning clinics and ensuring the health and wellbeing Specialist physiotherapist has the information to triage and signpost appropriately. They will support with data collection and produce information for auditing purposes.

The role may encompass some reception duties including patient check-ins and handling inquiries, managing appointment systems, coordinating correspondence. The post-holder plays a vital role in maintaining efficient processes, supporting the Social Care Physiotherapist, and contributing to service improvement initiatives.

You will be expected to work independently at times, prioritise tasks effectively, and uphold high standards of communication and professionalism in a new innovative pilot.

This is a pivotal position that supports the delivery of high-quality external contract services, ensuring excellent patient care and efficient administrative operations.

Main duties of the job

To contribute to the running, support and development of the administration function of the pilot projectby maintaining accurate systems, supporting service development activity and undertaking general office duties. The post holder’s main responsibilities are to:

Deal with telephone enquiries from patients, the managers, staff and other health and social service departments.

Be competent in the use of Microsoft Office packages e.g. Word, Excel, Outlook, Publisher and Powerpoint.

Oversee administration tasks and ensure all duties are completed in a timely and efficient manner.

Develop, maintain and monitor office systems and make changes as appropriate.

Ensure the Health and wellbeing physiotherapist is supported in all documentation collection, preparation and data collection.

In pursuing these duties the post holder will ensure compliance with the NHS Constitution and the Trust’s Right Care strategy.

About us

We are delighted to offer a wide range of benefits to employees including:

  • Cycle to Work
  • Travel Scheme
  • Childcare Vouchers with Salary Sacrifice
  • Onsite Nursery
  • Buying and Selling Annual Leave
  • Car Leasing
  • Employee Assistance Programme
  • Employee Health and Wellbeing
  • Extensive Reward Scheme
  • Counselling Service
  • Financial packages including Vivup and Wagestream
  • Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.

Our values:

We understand that it’s down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience – we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:

  • Committed to Quality of Care
  • Compassion
  • Working together for patients
  • Improving Lives
  • Everyone Counts
  • Respect and Dignity

Got questions before you apply, please contact the recruiting manager to find out more.

Responsibilities

For further information, please see the job description attached which gives full detail of the role, including the main responsibilities and an overview of the expectations of the role.

This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.

If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation

Person Specification

Qualifications

  • Good general level of education (to GCSE level or equivalent to include Maths and English grade C of above)
  • Level 3 Business Admin Qualification or equivalent (or equivalent experience).
  • Desirable
  • Project Management
  • Experience
  • Essential
  • Recent experience of working in an office environment completing administrative duties
  • Experience of working with the general public
  • Desirable
  • Experience of working in a hospital/care setting
  • Knowledge

Essential

  • Must be able to demonstrate good IT skills and use of Microsoft applications (including Word, Excel, Outlook, Publisher, Powerpoint)
  • Knowledge of the NHS constitution
  • Desirable
  • Knowledge of management of different media platforms
  • Have an understanding of Therapy, Dietetics and Mobility Services
  • Other
  • Essential
  • Current UK Driving Licence
  • Access to own transport

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Application Process

If you’re interested in this role, check out more information on the Official website and apply now!  

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