Employer: ProSolar America
Position: IT Support Specialist
Salary Pay: $18 an hour
Job Type: Full time
Work location: United States
FULL JOB DESCRIPTION
An IT Support Specialist is responsible for providing technical assistance to users, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems. They serve as the first point of contact for IT-related inquiries and help maintain an organization’s technological infrastructure.
IT Support Specialist Essential Functions and Core Responsibilities:
Provide technical support to end-users via phone, email, chat, or in person.
Diagnose and resolve hardware, software, and network-related issues.
Install, configure, and update computer systems and applications.
Set up and manage user accounts, passwords, and access permissions.
Maintain IT documentation, including troubleshooting guides and asset records.
Assist with system upgrades, backups, and security measures.
Collaborate with other IT professionals to resolve complex issues.
Train users on best practices for IT security and system usage.
Monitor and maintain IT equipment such as printers, servers, and networking devices
Escalate unresolved issues to higher-level IT teams when necessary.
Other duties as assigned.
Benefits
Compensation & Benefits:
Long-term stability in a fast-growing industry
Competitive compensation,
Paid Holidays
Employer Paid Basic Life and AD&D Insurance
Health insurance
Life insurance
Application Process
If you are interested in this job role, check out more information on the Official website and apply now!