Position: Virtual Assistant
Salary Pay: $1,000 – $4,000 a month
Job Type: Full-time, Part-time
Expected hours: 20 – 40 per week
Work Location: Remote
FULL JOB DESCRIPTION
Dr. Yining Shao’s medical office is a patient-centered healthcare provider committed to providing excellent care, a respected medical office serving the New York City area. We are seeking a highly organized and detail-oriented Remote Administrative Assistant to join our team. We are passionate about providing compassionate and personalized patient care, ensuring a smooth and efficient patient experience.
This is a fully remote position, offering the flexibility to work from the location of your choice. As our Remote Administrative Assistant, you will be the first point of contact for our patients, providing exceptional customer service and ensuring the smooth operation of our administrative tasks.
Responsibilities:
- Answer incoming phone calls from patients, addressing their inquiries with professionalism and empathy.
- Schedule patient appointments, ensuring accuracy and efficiency.
- Verify patient insurance coverage and eligibility.
- Collect and update patient demographic and medical information in our electronic health record (EHR) system.
- Manage patient communication, including appointment reminders and follow-up calls.
- Process patient payments and handle billing inquiries.
- Maintain patient confidentiality and adhere to HIPAA regulations.
- Collaborate effectively with other team members to ensure seamless patient care.
- Perform other administrative tasks as assigned.
Qualifications:
- Fluency in Chinese and English is a must.
- Excellent communication and interpersonal skills, with a focus on providing exceptional patient service.
- Strong organizational and time-management skills, with the ability to multitask and prioritize effectively.
- Ability to work independently and remotely, managing time effectively and meeting deadlines.
- Reliable internet access and a quiet, dedicated workspace.
Preferred Qualifications:
- Proven experience as an administrative assistant, preferably in a medical office setting.
- Proficiency in using electronic health record (EHR) systems and other medical office software.
- Knowledge of medical terminology and procedures.
- Familiarity with insurance verification processes.
Benefits:
Competitive compensation.
Opportunities for profit sharing.
Supportive and collaborative work environment.
Application Process
If you are interested in this job role, check out more information on the Official website and apply now!