Employer: Lazard Plumbing Heating & Gas
Position: Receptionist/Administrative Assistant Part-time
Salary: £12.21 per hour
Job Type: Full-time, Part-time
Work Location: Remote (Work from home)
FULL JOB DESCRIPTION
Part-Time Mon and Tue 09.00 am – 6.00 pm 16hrs per week
We are seeking a highly organized and professional Part Time Receptionist/Administrative Support Assistant to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.
Lazard Plumbing, Heating, and Gas is a specialized plumbing contractor providing premium installations and maintenance services to residential and commercial properties in East London and the Havering area.
We are currently looking to appoint a Part-Time. Receptionist and Admin Support Assistant to work remotely. You will support the Admin Team with all aspects of the day-to-day running of the business.
RESPONSIBILITIES
- The main role will be to answer incoming calls, deal with customers initial inquiries
- Use Simpro Software, quotations, jobs recurring jobs (training provided)
- Action emails and online inquiries on a daily basis
- You will pre-book appointments and manage engineers’ schedules/diaries via the SimproSoftware database, (full training provided)
- Book and arrange appointments and manage diaries as per company protocol using Simpro software (full training provided)
- Assisting with the creation of small quotations and send to customers
- Answer customer telephone calls and resolve inquiries
- Liaise with Engineers by telephone when necessary Essential
- Minimum 5 years experience in administrative office work, including scheduling, diary work
- Minimum 5 years experience in telephone receptionist work
- Minimum 5 years using Microsoft Office/Outlook
KNOWLEDGE AND EXPERIENCE:
- Customer Care
- Receptionist/telephone handling
- Administrative tasks
- Previous experience in scheduling appointments/diary management
SKILLS:
- Clear communicator
- Problem-solving with a can-do attitude
- High attention to detail
- Conscientious
- Excellent telephone manner
- Excellent keyboard skills
BEHAVIOURS:
- Enjoy working as part of a team
- Self-motivated
- Self-confident
BENEFITS
- Remote working
- Mobile phone and laptop provided
- Workplace Pension
- Full training provided
- Being part of a helpful, friendly team
- Bonus for recognized positive feedback and memberships sold
PLEASE NOTE THE ABOVE IS NOT AN EXHAUSTIVE LIST OF DUTIES YOU WILL BE EXPECTED TO PERFORM
APPLICATION PROCESS
If you are interested in this job role, check more information on the Official Website and apply now!