Remote Sales/Customer Service
Employer: Fitness Tribe
Position: Sales/Customer Service
Salary Pay: £10.00-£12.00 per hour
Job Types: Part-time, Permanent
Expected hours: 15 – 20 per week
Work Location: Remote
Application Deadline: 30/01/2025
FULL JOB DESCRIPTION
We’re on the lookout for a Sales & Customer Care Person to join our growing Fitness Tribe team!
This is not just a job; it’s an opportunity to empower others, build relationships, and work in a positive and thriving environment where your contributions truly matter.
WHO WE’RE LOOKING FOR:
If you’re someone who thrives in a fast-paced, people-focused role, with a desire to make a difference, we want YOU! The ideal person will be:
- Energetic and Motivated – You bring enthusiasm and energy every day.
- A People Person – You connect easily, make others feel heard, and know how to build rapport.
- Creative and Positive – You approach challenges with a “can-do” attitude and a flair for problem-solving.
- Passionate and Driven – You want to help others succeed and always strive for excellence.
- Confident and Supportive – You’re comfortable offering guidance and support, and love seeing others succeed.
- Coachable – You embrace feedback and are always looking to improve.
- Organized and Self-Motivated – You can stay on top of tasks, manage your time effectively, and work independently.
- Experienced in Sales & Customer Care – You have a solid background in sales, customer service, and administration.
If this sounds like YOU, then let’s talk!
WHAT YOU’LL DO:
As a Sales & Customer Care Person, you’ll play a vital role in supporting our clients while driving the growth of Fitness Tribe. Here’s what you’ll be responsible for:
- Part-Time (15-20 hours/week) with the flexibility to work from anywhere (but daily check-ins and updates are required).
- Engage with potential clients through calls and texts, helping them enroll in our programs and offering support every step of the way.
- Drive sales by managing pre-qualified leads, ensuring that you hit weekly KPIs.
- Provide exceptional customer support, answering queries and ensuring clients have the best experience possible.
- Manage client data – You’ll update our CRM, and spreadsheets, and keep track of payments.
- Create customer incentives and referral offers to generate new leads.
- Work with a dynamic team, helping to build a positive and inspiring community.
WHAT YOU’LL NEED:
- Previous sales experience with a proven ability to meet KPIs.
- A background in customer care and administration – experience with CRM systems is a plus.
- Strong computer skills – familiarity with Excel, Google Sheets, and CRM software.
- A genuine passion for fitness is a huge plus!
- Flexibility to work evenings and occasional weekend check-ins.
WHAT YOU’LL LOVE ABOUT THE ROLE:
- Flexibility to work from home (or anywhere) while staying connected with the team.
- Be part of a positive, uplifting team that genuinely cares about your growth and success.
- The chance to influence and impact the lives of others through fitness!
Pros:
- Work from anywhere (as long as you stay connected!)
- Flexibility to schedule your calls.
- A fun and supportive environment.
- The chance to contribute to a growing company with a strong mission.
Cons:
- Hours may be sporadic, with calls spread throughout the day and evening.
- Must be willing to take calls in the evenings.
APPLICATION PROCESS
If you are interested in this role, Email your CV to hello@fitnesstribeuk.com or DM us today!