Jobs

Remote Sales/Customer Service

Employer: Fitness Tribe

Position:  Sales/Customer Service

Salary Pay: £10.00-£12.00 per hour

Job Types: Part-time, Permanent

Expected hours: 15 – 20 per week

Work Location: Remote

Application Deadline: 30/01/2025

FULL JOB DESCRIPTION

We’re on the lookout for a Sales & Customer Care Person to join our growing Fitness Tribe team!

This is not just a job; it’s an opportunity to empower othersbuild relationships, and work in a positive and thriving environment where your contributions truly matter.

WHO WE’RE LOOKING FOR:

If you’re someone who thrives in a fast-paced, people-focused role, with a desire to make a difference, we want YOU! The ideal person will be:

  • Energetic and Motivated – You bring enthusiasm and energy every day.
  • A People Person – You connect easily, make others feel heard, and know how to build rapport.
  • Creative and Positive – You approach challenges with a “can-do” attitude and a flair for problem-solving.
  • Passionate and Driven – You want to help others succeed and always strive for excellence.
  • Confident and Supportive – You’re comfortable offering guidance and support, and love seeing others succeed.
  • Coachable – You embrace feedback and are always looking to improve.
  • Organized and Self-Motivated – You can stay on top of tasks, manage your time effectively, and work independently.
  • Experienced in Sales & Customer Care – You have a solid background in sales, customer service, and administration.

If this sounds like YOU, then let’s talk!

WHAT YOU’LL DO:

As a Sales & Customer Care Person, you’ll play a vital role in supporting our clients while driving the growth of Fitness Tribe. Here’s what you’ll be responsible for:

  • Part-Time (15-20 hours/week) with the flexibility to work from anywhere (but daily check-ins and updates are required).
  • Engage with potential clients through calls and texts, helping them enroll in our programs and offering support every step of the way.
  • Drive sales by managing pre-qualified leads, ensuring that you hit weekly KPIs.
  • Provide exceptional customer support, answering queries and ensuring clients have the best experience possible.
  • Manage client data – You’ll update our CRM, and spreadsheets, and keep track of payments.
  • Create customer incentives and referral offers to generate new leads.
  • Work with a dynamic team, helping to build a positive and inspiring community.

WHAT YOU’LL NEED:

  • Previous sales experience with a proven ability to meet KPIs.
  • A background in customer care and administration – experience with CRM systems is a plus.
  • Strong computer skills – familiarity with ExcelGoogle Sheets, and CRM software.
  • A genuine passion for fitness is a huge plus!
  • Flexibility to work evenings and occasional weekend check-ins.

WHAT YOU’LL LOVE ABOUT THE ROLE:

  • Flexibility to work from home (or anywhere) while staying connected with the team.
  • Be part of a positive, uplifting team that genuinely cares about your growth and success.
  • The chance to influence and impact the lives of others through fitness!

Pros:

  • Work from anywhere (as long as you stay connected!)
  • Flexibility to schedule your calls.
  • fun and supportive environment.
  • The chance to contribute to a growing company with a strong mission.

Cons:

  • Hours may be sporadic, with calls spread throughout the day and evening.
  • Must be willing to take calls in the evenings.

 

APPLICATION PROCESS

If you are interested in this role, Email your CV to hello@fitnesstribeuk.com or DM us today!