Customer Service Representative-Remote

Employer: Pareto

Position:  Customer Service Representative

Salary Pay: £28,254/annum

Job Types: full time

Work Location: Remote (Solihull, West Midlands)

FULL JOB DESCRIPTION

Customer Service Representative

Working for a company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first-class service. This is a great opportunity to get your foot in the door of a highly reputable energy company!

THE ROLE:

As a Customer Service Representative, you will be responsible for delivering outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organized.

Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products.

As a Customer Representative, you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage processes and assignments.

BENEFITS:

• A competitive basic salary of £28,524
• Mobile phone & laptop
• Full bespoke training
• Regular team social events
• Bonus/incentive schemes

CANDIDATE REQUIREMENTS:

• Educated to degree level
• Fantastic customer service and communication skills
• IT literate
• Team player, with the ability to work autonomously
• A keen interest in Tech!

 

APPLICATION PROCESS

If you are interested in this role, check out more information on the Official website and apply!