Virtual Assistant-Remote

Employer: Sona

Position: Virtual Assistant

Salary: ₦100,000.00 per month

Job Type: Full-time

Contract: Permanent

Education: Undergraduate (Preferred)

Experience: 3 years (Preferred)

Work Location: Remote

FULL JOB DESCRIPTION

As our Virtual Assistant, you will be the go-to person for administrative support, communication, and organization. You’ll work closely with our leadership team and various departments to ensure smooth operations across the board. The ideal candidate will be self-motivated, tech-savvy, and capable of juggling multiple priorities with ease all while maintaining a high level of professionalism and discretion.

KEY RESPONSIBILITIES

Executive & Administrative Support:

Calendar Management: Coordinate and manage appointments, meetings, and travel arrangements for senior executives.
Email & Communication: Organize and respond to emails, prioritizing important tasks and ensuring prompt responses.
Document Preparation: Assist in creating presentations, reports, spreadsheets, and other documents to support team projects.
Data Entry & Organization: Maintain databases, spreadsheets, and internal systems with high accuracy.

Customer Service & Client Relations:

Serve as the first point of contact for client inquiries via email, live chat, and phone, providing exceptional customer support.
Handle customer issues professionally, escalating matters when necessary to ensure customer satisfaction.
Maintain detailed records of all client interactions and ensure follow-ups are held

Project Coordination & Task Management:

Track progress on key projects, ensure deadlines are met, and coordinate communication between departments.
Schedule team meetings, prepare agendas, and manage follow-up action items.
Support special projects by conducting research, gathering insights, and providing timely updates.

Research & Reporting:

Conduct market research, competitor analysis, or other ad hoc research as needed to support business development initiatives.
Compile and analyze data to create reports that support decision-making processes.

Social Media & Content Assistance:

Assist in managing social media accounts, including content scheduling, basic post creation, and responding to engagement.
Monitor online presence and suggest ways to enhance visibility and interaction.

EXPERIENCE & SKILLS:

Proven Experience: 2+ years of experience as a Virtual Assistant, Executive Assistant, or in a similar remote administrative role.
Tech Proficiency: Mastery of tools like Google Workspace, Microsoft Office, and project management software (Asana, Trello, Slack, etc.).
Communication Excellence: Superior written and verbal communication skills, with the ability to convey information clearly and concisely.
Organization & Multitasking: Impeccable organizational skills with the ability to manage multiple tasks and deadlines simultaneously.
Problem-Solving Mindset: A natural ability to identify and solve problems quickly, anticipating needs before they arise.

PERSONAL ATTRIBUTES:

Self-Starter: You work well independently and take initiative without constant oversight.
High Attention to Detail: You pride yourself on accuracy and ensuring nothing falls through the cracks.
Adaptable & Flexible: Comfortable with changing priorities and adapting to evolving business needs.
Professionalism & Discretion: You handle sensitive information with integrity and maintain confidentiality at all times.

BENEFITS

Remote Flexibility: Work from anywhere with a flexible schedule that fits your lifestyle.
Growth Opportunities: As we expand, so do your career opportunities. We invest in professional development.
Collaborative Environment: Join a supportive team that values open communication, creativity, and innovation.
Competitive Compensation: We offer a salary that reflects your experience and skills, with room for growth.

APPLICATION PROCESS

If you are interested in this job role, check more information on the Official Website and apply!